Delivery of Furniture and Large Items
Furniture, large lighting fixtures and other items that are larger than a parcel (those items that UPS or US Postal Service can not deliver due to size, weight and/or fragility of the item) or require additional care will be delivered via White Glove Service.
Measure Before You Purchase
We want to ensure your new furniture is delivered successfully. There is important measurement and obstruction information you should consider before you purchase your furniture and have it delivered. Important questions you should ask are:
- Will a delivery truck fit down your road?
- Are your driveway and sidewalk clear?
- Will your driveway hold a 26-foot truck?
- Will the furniture fit through all doorways?
- Will the furniture fit up your stairway?
- Will the furniture fit through your hallway?
- Is your room ready for the product?
- Will your hallway size allow our delivery team through with product?
Apartment/Condominium Dwellers
For apartment buildings, condominiums, or homes with elevators, it is important to measure the elevator interior height, elevator opening and opposite wall distance to ensure furniture will fit. If your building has a freight elevator, please reserve it in advance.Preparing for delivery
Before purchasing your new furniture, note all important measurements and obstructions so you can ensure a successful delivery. Before the delivery team arrives, prepare your home by doing the following:- Secure low-hanging light fixtures
- Remove doors if necessary
- Set rugs in place
- Remove pictures or art
- Move other furniture
- Put pets in another room
IMPORTANT: Lekker Home cannot be responsible for the measurements of our customer's property. Please measure carefully before making your purchase to assure a successful delivery. If there are any questions regarding measurements please contact us and one of our associates would be pleased to assist you. Thank you.
White Glove Delivery Charges
We not only want to offer our customers very competitive White Glove Delivery charges but make it simple to calculate. White Glove Delivery charges are calculated as follows:
Five percent (5%) of the merchandise total plus a $350.00 White Glove Delivery flat charge.
What to Expect
The Lekker staff will contact you within two (2) business days (Monday through Friday) of receiving your order to coordinate delivery and to collect any special instructions you might have. We will then schedule the delivery with one of our fully licensed and insured carriers based on the item(s) you are having delivered. Typical delivery times are one to four (1-4) weeks depending on availability of the item ordered and the ship to location.
Questions about Furniture Ordering?
Simply contact one of our knowledgeable staff at support@lekkerhome.com or Toll Free at 877.7LEKKER (877.753.5537). We’re here to help.
