 CUSTOMER SATISFACTION
At Lekker - Unique Home Furnishings, we stand behind the quality of our products. Our shipments are carefully inspected and packaged before leaving our
warehouse, but in the event you are not satisfied with your purchase simply follow the instructions below.
RETURN & EXCHANGE POLICY
Non-furniture returns will be accepted within 30 days for store credit, exchange or refund
(less shipping fees) if merchandise is returned in its original condition. Special orders and SALE items are non-refundable. Lekker requires a receipt and the original, intact packaging of your purchase in order to allow store credit, exchange
or refund. Store credit will be valid for one (1) year from the date the
merchandise is received. Credit card orders will receive refunds in
the form of a credit to their credit card. Please allow two billing cycles
for credit to appear on your credit card statement. Check payments will
receive a refund check.
Important: Shipping fees are non-refundable. Damage? We take great care in packaging orders but damage can happen
during transit. If you received your order damaged, please call us at 877-7LEKKER (877-753-5537) within 15 days of receipt. A Lekker staff member will assist you with your claim. Any claims made after 15 days will not be accepted.
To return non-furniture items by mail, send by a track-able method, insure the package, and send it to:
Lekker - Unique Home Furnishings Attn: Returns Department 1317 Washington Street Boston, MA 02118
Important: Custom and Special Orders can be returned for Store Credit Only.
FURNITURE RETURN & EXCHANGE POLICY
We stand by the quality, design and construction
of our furniture. In the event that damage occurs in transit, or if you
discover any defect in manufacture, please call us at 877-7LEKKER (877-753-5537)
within 7 days of receipt. A Lekker staff member will assist you
with your claim. Any claims made after 7 days will not be accepted.
ADDITIONAL CONTACT INFORMATION
Phone: 617-542-6464 Fax: 617-542-6463 E-mail: sales@lekkerhome.com |